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Build Your Brand as a Relationship

Harvard Business Review

By defining a brand’s particular kind of relationship, companies can create greater engagement, differentiation, and loyalty. Al Ries and Jack Trout capture the essence of this model in their classic book Positioning: The Battle for Your Mind. Marketers have an opportunity to redefine brand roles in every industry.

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The Brand Benefits of Places Like the Guinness Storehouse

Harvard Business Review

Marketers have long known that stories capture consumers’ attention and they commonly weave storytelling into their marketing messages. In fact, while the total tourism market in Amsterdam grew 19 percent from 2009 to 2014, the Heineken Experience grew 143 percent. The New Tools of Marketing. Consumers opt in.

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