LDRLB

APRIL 23, 2012

Today’s innovators know that services, business models, collaboration, relationships, networks, knowledge, and social capital are the keys to the future. And besides, they say, there are too many operational challenges requiring attention so they don’t have the “luxury” to think long-term.

Innovation 114

Innovation Kaplan Short-term Long-term 114

LDRLB

APRIL 23, 2012

Today’s innovators know that services, business models, collaboration, relationships, networks, knowledge, and social capital are the keys to the future. And besides, they say, there are too many operational challenges requiring attention so they don’t have the “luxury” to think long-term. The other domain is leadership.

Innovation 113

Innovation Kaplan Short-term Long-term 113

Harvard Business Review

AUGUST 9, 2012

Many people in traditional marketing roles and organizations may not realize they're operating within a dead paradigm. Third, in today's increasingly social media-infused environment, traditional marketing and sales not only doesn't work so well, it doesn't make sense. Help them build social capital. But they are.

Marketing 22

Marketing Social Capital Media Influence 22

Harvard Business Review

SEPTEMBER 23, 2015

So we propose a three-step solution to properly value the office tending work that lubricates its operations: identify it; understand its impact; and find ways to assign it value. Social capital also counts. In business, as in love, you earn trust. Once earned, you’re a fool to take it for granted. Understand its benefits.

Bottom-up 8

Bottom-up Attrition Absenteeism Social Capital 8

Harvard Business Review

DECEMBER 13, 2017

Defining and tracking success metrics. PMs have to have a deep understanding of how the organization operates and must build social capital to influence the success of their product – from obtaining budget and staffing to securing a top engineer to work on their product. Performing market assessments.

Productivity 8

Productivity Products Core Competence Management 8