Harvard Business Review

SEPTEMBER 3, 2018

Airbnb has pushed the limits of designing its customer call center operation in Portland, Oregon. The notion that the creation of the workplace environment is solely a real estate concern is an outdated concept. The benefits of these elements is is well recognized.

Real Estate 13

Real Estate Call Center Hedge Survey 13

Harvard Business Review

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Innovation 9

Innovation Short-term Telecommunications Long-term 9

Harvard Business Review

JULY 16, 2013

banking & financial services, insurance, real estate); Health Care (e.g., computers & peripherals, electronic equipment & components, semiconductors, wireless telecommunication services); and Materials (e.g., banking & financial services, insurance, real estate); Health Care (e.g.,

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

AUGUST 23, 2016

Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican. banking & financial services, insurance, real estate); Healthcare (e.g.,

Politics 8

Politics Committee Telecommunications Diversity 8