Harvard Business Review

SEPTEMBER 3, 2018

Rather than windowless work stations commonly found in call centers, the Airbnb Call Center is designed to be an open space with access to natural light and views of the surroundings while replacing desks and phones with long couches, standing desks and wireless technology. The benefits of these elements is is well recognized.

Real Estate 15

Real Estate Call Center Hedge Survey 15

Harvard Business Review

JUNE 19, 2017

Looked at from the acquirer’s point of view, the logic of the Amazon–Whole Foods merger depends on whether Amazon can dominate groceries, can use Whole Foods real estate to deliver or offer goods of all sorts, or perhaps can add some real profits to the bottom line. Can Alexa sell Whole Foods’s inventory?

Supply Chain 10

Supply Chain Real Estate Wireless Brand 10

Harvard Business Review

JUNE 21, 2013

banking & financial services, insurance, real estate); Health Care (e.g., computers & peripherals, electronic equipment & components, semiconductors, wireless telecommunication services); and Materials (e.g., banking & financial services, insurance, real estate); Health Care (e.g.,

Telecommunications 9

Telecommunications Health Care Talent Management Biotechnology 9

Harvard Business Review

SEPTEMBER 21, 2018

banking & financial services, insurance, real estate); Healthcare (e.g., internet software & services, semiconductors, wireless telecommunication services); and Materials (e.g., apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

JUNE 3, 2013

banking & financial services, insurance, real estate); Health Care (e.g., computers & peripherals, electronic equipment & components, semiconductors, wireless telecommunication services); and Materials (e.g., banking & financial services, insurance, real estate); Health Care (e.g., Succession planning'

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

FEBRUARY 22, 2017

banking & financial services, insurance, real estate); Healthcare (e.g., internet software & services, semiconductors, wireless telecommunication services); and Materials (e.g., apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Telecommunications 8

Telecommunications Health Care Contingency Plans Biotechnology 8

Harvard Business Review

FEBRUARY 16, 2016

banking & financial services, insurance, real estate); Healthcare (e.g., internet software & services, semiconductors, wireless telecommunication services); and Materials (e.g., apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Politics 8

Politics Telecommunications Policies Biotechnology 8