Harvard Business Review

MARCH 19, 2015

Others, perhaps driven by their own narcissism, pick people who are like them, which kills diversity and breeds groupthink. Buffer , a social media firm, uses them to create virtual teams and pilot novel organizational structures that eschew managers and formal roles. Alternatively, they just assemble the smartest folks they can find.

Team 8

Team Groupthink Emotional Intelligence Tools 8

Harvard Business Review

MAY 4, 2015

No wonder so many managers choose to avoid advertizing openings. An extensively cited 2010 study found that 42% of hires happened at companies that didn’t report a vacancy. In 2009, I was hiring aides for a senior IT management job. But hiring like this, by word of mouth, is a mistake. Here’s an example.

Tools 8

Tools Groupthink Advertising Competitive Advantage 8

Harvard Business Review

FEBRUARY 3, 2011

It happened during the Kennedy Administration's Bay of Pigs fiasco when " groupthink " carried the day. Her book, The New How , discussing collaborative ways to have your whole company strategize, was published in 2010. Nilofer Merchant is a corporate advisor and speaker on innovation methods. Follow her on Twitter @nilofer.

Merton 15

Merton Groupthink CFO Cost 15