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Price-Sensitive Customers Will Tolerate Uncertainty

Harvard Business Review

Consider the Rolling Stones’ 2013 U.S. Discount travel company Priceline is now valued at over $61 billion based on a business model of using uncertainty to sell to the budget-minded. It offers a distribution channel to discreetly sell excess capacity without having to advertise rock bottom prices.

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Ad Blockers and the Next Chapter of the Internet

Harvard Business Review

Yet ad blockers have been around almost as long as online advertising — certainly as long as we’ve had browser add-ons and extensions. But that’s what you get when you visit most advertising-supported commercial websites, whether you want it or not. See PageFair’s 2013 and 2014 reports). Insight Center.

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Southwest May Start Charging for Baggage, and That’s a Good Thing

Harvard Business Review

And while most airlines now charge for baggage, in its maverick way Southwest makes the fact that it allows 2 free checked bags per passenger the centerpiece of its advertising campaign. billion worldwide for these extras in 2013. With low fares, a fun inflight experience, and an irreverent corporate attitude, what’s not to love?

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The U.S. Media’s Problems Are Much Bigger than Fake News and Filter Bubbles

Harvard Business Review

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. An advertising-based model.

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