Chart Your Course

APRIL 29, 2013

Effective June 2013, all employees were required to work in the office. Innovation has always been what makes good businesses great. And innovation does not happen without change and risk. Whenever changes are made at work- an employee is given a new task or a new way to do a current task- there will be resistance.

White Paper 231

White Paper Human Resources Consensus Case Study 231

Harvard Business Review

MAY 21, 2014

Governing boards might seem like the last place for innovation. All that is true, or least should be so, but companies are also forever having to reinvent themselves — IBM, Nucor, and Wipro bear only the faintest resemblance to their founding forms — and boards ought to be at the forefront of those transformations, not rearguard or resistant.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. A design studio is geared for collaboration and innovation work with customers and partners. The first step was to hire someone to run it.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

DECEMBER 31, 2015

The project was launched in 2013, and the RFID system was rolled out in stages starting in the summer of 2015. Frontline caregivers often react to new data-collecting technologies with caution and resistance. The successful experience illustrates the role that relatively simple technology (e.g., Marys during the fourth quarter of 2015.

Technology 8

Technology Mayo Health Care Engineering 8