Remove Active Listening Remove Consensus Remove Content Remove Management
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The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. Fact #5: Change cannot happen until there is a defined route to manage disruption, and the appropriate elements buy-in, for those elements that are disrupted. All change must include this.

Skills 50
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We Don’t Know How to Hear Each Other: how biases distort our conversations

Strategy Driven

We need a way forward to choose behaviors that maintain our Beliefs, Values, and Identity AND find common ground to listen to each other and come to consensus with action steps to help us all heal. I’m going to offer some steps for us to dialogue and reach win/win consensus. It’s the only real start we can make.

How To 50
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The Discipline of Listening

Harvard Business Review

It was a simple technique that disciplined him to listen intently for the important content and focus follow-up questions on points that really mattered. Active listening and probing (with humility, not aggression) energizes groups, encourages them to reach consensus, and helps them arrive at new and better solutions.