Five Simple Steps to Improve Your Active Listening Skills
The Center For Leadership Studies
JULY 1, 2021
Through my coaching and facilitation over the past 15-plus months, more than ever before, it has been deeply impressed on me how important it is for managers and followers alike to be heard , to be seen and to experience empathy. Listening and empathy are inextricably linked! When I “actively listen,” however, I am focused.
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