Article CTO Engineering Operations 
Harvard Business Review
AUGUST 1, 2017
You’re not cut out for engineering. When I launched my first company in 2008 (CarZen, acquired by Liberty Mutual), one of my first hires was a CTO. I made him the CTO’s protégé, and had the CTO spend time teaching and evaluating him. Or perhaps they want to jump from engineering to sales.
Harvard Business Review
DECEMBER 13, 2017
Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Core Competencies. Self-management: Being a PM can be incredibly stressful.
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Harvard Business Review
JUNE 17, 2015
Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. The designers were focused on creating better user experiences, while the engineers were focused on speed, quality, and efficiency. Insight Center.
Harvard Business Review
JULY 24, 2018
How companies are using artificial intelligence in their business operations. Because operational managers are closer to the action, they have better insights into specific business challenges and customer pain points that can be addressed by new technologies. Insight Center. Adopting AI. Sponsored by SAS.
Harvard Business Review
OCTOBER 1, 2018
These companies have become agile in name only, as the process they’ve put in place often ends up hurting engineering motivation and productivity. These requirements were put into a ticket queue as tasks for the next available engineer to start working on. But many have done so in a way that actually makes them less agile.
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