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How the Navy SEALs Train for Leadership Excellence

Harvard Business Review

The wartime challenge demanded better collaboration, greater situational awareness and more strategic application of cutting edge technology for the war-fighter. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. The post-9/11 environment demanded it. Incentivize Excellence Not Competence.

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How to Sustain Front Line Process Improvement Activities

Harvard Business Review

Some of the managers underscored the importance of the ideas to surviving the video technology change from VHS to DVD and losing work to other plants. Attrition declined, saving on retraining. It might have been due to getting over the hump of the technology transition from VHS to DVD.

Process 13
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What Motivates Gig Economy Workers

Harvard Business Review

Nathan earns about $130 an hour as a psychotherapist, and he initially made $34 an hour driving for Lyft, with incentive pay, though this has dropped over the four months he’s been driving to $15-$20 an hour. Yet he told me, “If I didn’t like going out to do it, I’d probably stop.”

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Why Individuals No Longer Rule on Sales Teams

Harvard Business Review

Because sales reps are more directly networked with their colleagues through technology, they more easily aggregate skills, knowledge, and experience to uncover new opportunities and to debate tactics for generating business. Record growth and profitability, increased rep engagement, and near-zero attrition. The results?

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Why the U.S. Needs Allies in a Trade War Against China

Harvard Business Review

He claims he wants to tackle the big systemic concerns involving theft of American intellectual property, the forced transfer of technology from American firms, and the state-driven nature of the Chinese economy. And proceeding as a bloc is more likely to work, mainly because it capitalizes on the right economic incentives.