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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly.

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How to Compete When IT Is Abundant

Harvard Business Review

Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email. And given the complexities involved in building up competitive IT weaponry, businesses won by out-spending and out-resourcing their opponents.

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A Playbook for Making America More Entrepreneurial

Harvard Business Review

The type of capital required and its source depends on the type of business, its stage of life, and its strategy for the future. A Main Street small business might require a term loan from a bank to buy a piece of equipment. A supplier might need a working capital loan to finance a big order.

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Yes, Managing IT Is Your Job

Harvard Business Review

In a previous post , I described the shift in roles as ING, the Netherlands bank, moves from a traditional method of developing new systems in major steps — with design documents and functional specifications thrown over the wall — to making quick, small changes to systems (using "Agile Scrum").

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Many Companies Still Don’t Know How to Compete in the Digital Age

Harvard Business Review

inch disk drives; LCD vs. CRT television; online vs. brick-and-mortar banks). The blind spot in its strategy and the root cause of its collapse, was its failure to see how progress in the other components of its ecosystem would eliminate the value of the end goal. inch vs. 3.5-inch Today, it is occurring at the level of ecosystems.