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Use Jugaad to Innovate Faster, Cheaper, Better

Harvard Business Review

The experience gave us some insights into a unique approach to innovation called jugaad , which entrepreneurs and enterprises are practicing in complex emerging markets like India. Jugaad innovators innovate better: Jugaad innovators recognize that consumers in emerging markets are low earners, but high yearners.

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Beware the Analytics Bottleneck

Harvard Business Review

risk models to predict consumer risk to default), segment consumer behavior in an optimized, market friendly fashion (e.g. For example, one retail bank applied machine learning to its customer analytics and achieved a 300% uplift on sales campaigns compared to a control group.

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article thumbnail

Beware the Analytics Bottleneck

Harvard Business Review

risk models to predict consumer risk to default), segment consumer behavior in an optimized, market friendly fashion (e.g. For example, one retail bank applied machine learning to its customer analytics and achieved a 300% uplift on sales campaigns compared to a control group.

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Even for Companies, the U.S. Is Split Between Haves and Have-Nots

Harvard Business Review

So although you might expect that in a hypercompetitive environment, ambitious companies would constantly wrest market share from the leading firms, the reality is quite the opposite. Companies are using this money for share buybacks, or putting it in the bank, running high (and rising) cash balances of close to 15% of GDP.

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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

As our economy grows ever more globalized and competition for market share intensifies, companies are under ever-greater pressure to innovate — both to retain market share and to capture new markets in emerging economies and underserved markets.

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We All Work at Enron Now

Harvard Business Review

Markets would fail at allocating capital — and misallocate and malinvest it in low-worth stuff instead. Banks would fail at lending and borrowing. It's not just that in a hypercompetitive world, yesterday's competitive edges are as dull as a plastic spork. Megafailure. What might ultimately happen to the Enronian economy?