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The Case for Investing More in People

Harvard Business Review

Companies that follow the Toyota Production System use Kaizen events to improve productivity on the manufacturing line. Both Kaizen events and Agile sprints are investments in innovation and human capital productivity. This includes more autonomy and agility as well as inspirational leadership.

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Why You Should Automate Parts of Your Job to Save It

Harvard Business Review

Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. An earlier post suggested that new technologies were fabulous media for augmenting and enhancing individual job performance. Technology was as much an enforcement tool as a process platform. Still true.

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The Key to Change Is Middle Management

Harvard Business Review

I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement. Implementing the change.

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How 1% Performance Improvements Led to Olympic Gold

Harvard Business Review

As an MBA, I had become fascinated with Kaizen and other process-improvement techniques. But as we’ve seen in the car industry recently with the Volkswagen scandal and banking before that — when people compete, they will always look for an edge. Aiming for gold was too daunting. People want to win.

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