Strategy Driven

DECEMBER 5, 2014

Diversity is most important for business, the economy and quality of life. I have conducted many diversity audits of companies. I have seen corporate America embrace diversity in many practices, including the workforce and suppliers. Diversity is about so much more than human resources issues.

Diversity 91

Diversity Budgeting Open-book Risk Management 91

Strategy Driven

SEPTEMBER 27, 2013

Some compile complex Customer Relationship Management algorithms to develop and maintain these relationships. “What needs to be understood and managed are the contracts, norms and rules that underlie the relationship between a consumer and brand, and how a brand’s actions fit or violate those norms.”

Aaker 64

Aaker Short-term Marketing Benchmarking 64

Strategy Driven

APRIL 17, 2015

Every astute organization assesses the status of each branch on its Business Tree™ and orients its management and team members to meet constant changes and fluctuations. Managers, by default, see “band-aid surgery” as the only remedy for problems… but only when problems are so evident as to require action.

Self-aware 50

Self-aware System Learning-by-Doing Bottom-up 50