Harvard Business Review

JANUARY 19, 2018

Those employees work at two of Britain’s most-admired retailers, John Lewis department stores and Waitrose supermarkets, each of which has carved out a powerful bond with customers, both of which have unveiled big innovations in terms of branding, merchandising, and e-commerce.

Definition 8

Definition Company Succession Airlines 8

Harvard Business Review

OCTOBER 24, 2013

In the words of its executive vice-president and chief merchandising and marketing officer, “This is really the year of localization.”. But by embracing new ways to forge customer bonds while emphasizing consistency and reliability, perhaps national chains can have it both ways.

Retail 9

Retail Merchandising Market Penetration Brand 9

Harvard Business Review

JANUARY 3, 2014

Sixth, a coworker quits, realizing that she''d rather be closer to her real family — that is, to people who are important to her, realizing she''ll never have that kind of bond with the people she sits with every day. Work beckons; Colin becomes a $40,000 salary surplus in the budget.

Merchandising 8

Merchandising Budgeting Restructuring PR 8