Strategy Driven

DECEMBER 16, 2013

And Google reads all your letters! Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Reputation 69

Reputation B2C B2B Customer Loyalty 69

Strategy Driven

MARCH 24, 2014

The new RAP sheet – or should I say the ‘RAP of sales’ – is broken down into segments that define the process by letter (R.A.P.) Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! .

Reputation 51

Reputation Airlines Loyalty Customer Loyalty 51

Strategy Driven

JULY 15, 2013

Letter from a fan: Dear Jeffrey, I sell copiers in NYC, and this year I finished as the number one rep in the nation. I truly believe that would not have been possible had it not been for your Little Red Book of Selling. Books typically valued from $14.95 – $29.95 Book value is not guaranteed.

CRM 58

CRM Customer Loyalty Competitive Advantage Books 58

Strategy Driven

AUGUST 10, 2015

Often sending 100 letters a day, he was renowned for making and keeping friends. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Hotels 50

Hotels Advertising Customer Loyalty Follow-up 50