Eric Jacobson

SEPTEMBER 25, 2023

This fast-paced, honest and authentic and often humorous book is full of practical and inspiring tips you can implement immediately. How the quickest way to resolution between your employees is through immediate action and transparency. How a billion-dollar idea can stem from something as simple as asking: What’s my problem to solve?

Reis 104

Reis Welch Competitive Advantage Drucker 104

Eric Jacobson

JANUARY 22, 2012

Are you a leader who is struggling with how to write your company's core values? You can learn from Recreational Equipment Incorporated , better known as REI -- an outdoor gear and apparel co-op. So what makes it different at REI? The people at REI actively seek to live out their values ," explains Lyman.

Reis 66

Reis Apparel Examples Ethics 66

Rajesh Setty

JULY 16, 2013

Reading about startups and trying to build one is like reading a book and jumping into the battleground to fight. Life in a startup is very different for those that are living in one of them and how it appears to someone from outside. How do you know that the problem is real if you have never talked to the target customer?

Ries 70

Ries Reis Audience Entrepreneur 70

Harvard Business Review

DECEMBER 6, 2017

They shared five key insights for employers looking to improve retention and engagement, including how to improve manager training, diversity and inclusion, and scheduling. She breaks down the operational and human resource decisions that make this possible in her HBR article and book The Good Jobs Strategy.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

FEBRUARY 3, 2015

How could such a misconception of customer experience have developed? After all, it’s been 10 years since Don Peppers and Martha Rogers, in their seminal book, Return on Customer , declared the customer experience the single most important factor for business success. I was stunned.

Brand 8

Brand Reis Objective Merchandising 8