Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

FEBRUARY 8, 2018

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). How organizations are changing.

Management 13

Management Software BPM Technology 13

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 15

Six Sigma BPM Process Hammer 15