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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Shelley Sweet, the Founder and President of I 4 Process , and author of The BPI Blueprint , is a highly respected BPM Practitioner. Are we doing the right things?

Metrics 53
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

When you add baseline data to a Macro Map, you visualize the criteria that the organization has chosen to use to prioritize their projects. that could influence the choice of one project or another. Shelley Sweet, the Founder and President of I 4 Process , and author of The BPI Blueprint , is a highly respected BPM Practitioner.

Process 58
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5 Early Warning Signals for a BPI Project

Strategy Driven

Can you recognize the early warning signals that derail a business process improvement project? Many articles have been written about what makes process improvement projects fail and usually they list critical success factors. Starting with a project that requires a different culture than the organization currently has.

Project 58
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. The Executive Sponsor and Process Owner bring different strengths to the BPI Project.

BPM 56