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April 2021 Leadership Development Carnival

Lead Change Blog

Welcome to the April 2021 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Development. Communication. Your silence may be doing more harm than good.

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How to Become a Better Manager by Exhibiting These 3 Leadership Traits

Strategy Driven

In a nutshell, both managers and aspiring managers should strive to be good leaders at their places of work as it will aid in improving communication, and it will also motivate team growth and development. As it is only through coaching that managers can realize improved team engagement and growth in the office environment.

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CMOs and CEOs Can Work Better Together

Harvard Business Review

But she also realized that the company needed to develop greater marketing muscle to drive a commercial transformation. The CMOs will need to be much more attuned to the business objectives and strategies of the company in general and the CEO in particular, while the CEO must become more immersed in the customer perspective.

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7 Steps to Deliver Better Customer Experiences

Harvard Business Review

A surprising thing happened during a recent brainstorming session I led for a retail client. We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. I was stunned.

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