article thumbnail

LVMH, Hermès, and the Danger of Going 'A Little Bit Public'

Harvard Business Review

It is not about the potential destruction of a luxury goods brand. Bernard Arnault has a proven track record of building luxury goods brands and creating financial value for a multitude of luxury product lines. He would not sacrifice the long-term value of the Hermès brand for short-term profits. That is not what he does.

article thumbnail

A New Framework for Customer Segmentation

Harvard Business Review

Her confession was blurted out in the midst of our first conversation about the new digital marketing strategy which we would eventually advise them on: "You know, I don''t think I believe in segmentation anymore." In others, marketers were still adamant that segmentation was the only way to go, but couldn''t explain its benefits.

article thumbnail

Trust, Transparency and Value — How Google Is Working to Improve Online Advertising for Everyone - SPONSOR CONTENT FROM GOOGLE

Harvard Business Review

By Sridhar Ramaswamy, Senior Vice President of Ads & Commerce, Google. Advertisers, in particular, should be able to see where ads are shown and control the types of placements that are appropriate for their brand. Time Is of The Essence: How Leading Marketers Match Messages to the Right Moments. And we aren’t alone.