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Stop Numerator Thinking: Innovating Your Service Experience

Lead Change Blog

Numerator thinkers operate with an abundance mentality; denominator thinkers use a scarcity mentality. While they are respectful and inclusive, they know bureaucracy is the enemy of excellence and the impediment to efficiency. Or a monthly newsletter that was the talk of the break room? They cultivate, grow, innovate and invest.

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6 Silent Productivity and Profitability Pitfalls, part 4 of 7

Strategy Driven

To most people, bureaucracy is a bad word, synonymous with ‘red tape’ and wasted time. Yet, despite the negative connotations, most companies still operate bureaucratically – insisting employees work inside of increasingly complex structures with processes and procedures designed to standardize or control everything.

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The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4

Strategy Driven

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. When they are compelled to do so, company leadership will provide leadership for change management and re-engineering…two of the many worthwhile concepts that should be advocated every business day.

Crisis 58
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Strategies for Success in a Dematerialized World

Strategy Driven

But for old-school bureaucracies, it’s a scary new world that requires managers to rethink the basic principles that govern established businesses. Who is in charge of rethinking your company’s entire business model and operations? Management and Leadership – Managing Your Virtual Team. For more information, go to: [link].

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The Big Picture of Business: Putting Budgeting Into Perspective, The Bigger Picture of Strategic Planning

Strategy Driven

Growth, defined as increasing revenues each year (rather than improving the quality of company operations). Running a bureaucracy. Continuous quality improvement within your own operation. Values which benefit other aspects of the company operation: Quality improved on behalf of the overall organization.

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The Big Picture of Business – The Realities of Branding… Slogans that Mislead

Strategy Driven

Products and services assist the bureaucracy to do its job more efficiently but cannot claim credit for Big Picture success of a client’s entire industry. Doing nothing causes much more organizational damage than making mistakes while operating in good faith. ‘Brewing solutions for a better environment.’ We Earn It.

Brand 50