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10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

The thought of being in control of the entire business model may seem like perfection. Supporting yourself with FAQs, chatbots, and fair returns policies will also help. Your Approach To Operations Is Key. Besides, there is no greater reward than knowing than building a company that fills you with pride. #2.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings. Sophisticated models around churn prediction start looking very tempting. Consider hiring a “customer operations” person to focus on automation full-time. Don’t do it. ticket output/person).

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