article thumbnail

Use Jugaad to Innovate Faster, Cheaper, Better

Harvard Business Review

Jugaad innovators sense and respond to rapid changes in their environment by dynamically reinventing their business models. For these entrepreneurs, including the margin not only provides for greater social good, it also makes great business sense.

article thumbnail

Fail Bigger Cheaper: A Three Word Manifesto

Harvard Business Review

A decade into the 21st century, it has never been clearer that not letting yesterday's institutions, products, services, "business models," roles, tasks, assumptions, and beliefs fail — that our endemic, systemic failure to fail — is a titanic roadblock standing in the way of a more authentic, enduring prosperity.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What the Best Transformational Leaders Do

Harvard Business Review

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. How successful has the company been at creating new products, services, and business models?

article thumbnail

The Benefits of Hiring Your Best Customers

Harvard Business Review

A strong superconsumer culture, where employees are willing to give a bit more because they know what their customers are feeling, can be the difference maker in a hypercompetitive world. I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy.