Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Skip Prichard

JANUARY 14, 2020

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Leadership Tip: great service cultures give employees leeway and power. Instead, I’ve discovered that every company’s culture is, on the surface, quite distinct.

Airlines 115

Airlines Mission Statement Customer Loyalty Mayo 115

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How People Get Ahead.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

JUNE 7, 2016

Though there are many drivers of short-term thinking in business today, wealth maximization motives of leaders is certainly one of them. Without the complementary traits of insurgency and frontline obsession, we often see managers behave in ways no company founder or long-term owner ever would.

Bureaucracy 8

Bureaucracy Short-term Budgeting Long-term 8

Harvard Business Review

MARCH 17, 2016

Beyond traditional hierarchies and contracts, networks and social and external collaborations will make leadership more horizontal, shared, and collective. Boundary-less work partnerships and networks augment capabilities and redefine careers, learning and workplace fairness and attractiveness. All-inclusive global talent market.

Human Resources 8

Human Resources Technology Globalization Trends 8