Remove CAPEX Remove Development Remove Marketing Remove Technology
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Boards Should Take Responsibility for Cybersecurity. Here’s How to Do It

Harvard Business Review

While security executives have a reputation for stymieing operations and product development with the burdens of technical operations, their role is actually to enable business. Ensure that the organization develops and implements a cybersecurity curriculum for all employees. Focus as much on culture as technology.

CAPEX 8
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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?

CAPEX 15
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Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

And finally, does the operating model support the company’s strategic mission with the right combination of people, process, technology, and tools? Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? None of these are easy questions. ” he asked. .”