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Practicing the Law of Reciprocity

Coaching Tip

Cialdini, author of "The Psychology of Persuasion.". Sources: Kim Cameron: Practicing Positive Leadership: Tools and Techniques That Create Extraordinary Results (BK Business). Leadership Communication. "One of the most potent of the weapons of influence around us is the rule of reciprocation. Related articles.

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Personal Branding for Introverts

Harvard Business Review

It’s true that many of the best ways to establish your brand in the professional world are still weighted toward extroverts: taking leadership positions in professional associations, starting your own conference or networking group, or — indeed — embracing public speaking (all of which frequently entail extended social contact).

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Great Leaders Embrace Office Politics

Harvard Business Review

Handwritten thank-you notes from the CEO proudly adorned her wall. Jill was one more victim of what I call the “Kumbaya” school of leadership, which says that being open, trusting, authentic, and positive — and working really hard — is the key to getting ahead. What happened?

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New Managers Shouldn’t Be Afraid to Express Their Emotions

Harvard Business Review

He was on a succession plan for the C-suite and was looking to strengthen his executive leadership skills. Robert Cialdini identified six principles of persuasion that can be used in any setting. ” We respect authority: “This message comes directly from the CEO, so it’s a priority.”

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How to Give Negative Feedback When Your Organization Is “Nice”

Harvard Business Review

I was meeting with a client last week, the CEO of a global asset management firm. Building candor and feedback into any culture is challenging, but this CEO had a particularly difficult set of issues to address because the predominant descriptors of his current culture are nice, respectful, cordial, warm, relationship-focused, and calm.