article thumbnail

The Sales Role Multinationals Need in Emerging Markets

Harvard Business Review

When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1% This means that distributors are nearly always undermanaged vis-à-vis direct sales when the manager has a dual mandate.

article thumbnail

The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

This is increasingly risky, as contingent and other non-full-time workers possess more of your vital strategic skills and deal with sensitive intellectual property. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.

article thumbnail

How Multinationals Should Be Planning for Brexit

Harvard Business Review

The sooner firms have a Brexit plan, the faster they can focus on managing these competitive dynamics. This group should represent a variety functions within the organization exposed to Brexit: supply chain, channel managers, procurement, marketing, sales, public affairs, governance, and financial controlling, among others.