Deming Institute

JANUARY 9, 2017

Many large investments at our railroad and utility operations are also made with an eye to payoffs well down the road. …. Market Incentives: encourage more patient capital. Fiduciary Duty: better align interests of financial intermediaries and their investors. Transparency: strengthen investor disclosures.

Short-term 28

Short-term Long-term Deming Management 28

Harvard Business Review

OCTOBER 10, 2013

The chief financial officer (CFO) role rose to prominence in the mid -1980’s as pressures for value management and more transparent investor relations gained traction. The hunt for such talent is taking place in the world’s hottest market for advanced skills. Defining a data-analytics strategy. Mobilizing resources.

Chief Financial Officer 8

Chief Financial Officer Information Technology Metrics CFO 8

Harvard Business Review

SEPTEMBER 29, 2011

In addition they operate from a plan — however confidential it may be — to strengthen the team year over year. For example, Tim Sheahan, Chief Financial Officer for a large division of a multi-national corporation, aspires to become CFO of a Fortune 100 company in the future.

Execution 14

Execution Team Chief Financial Officer Finance 14

Harvard Business Review

SEPTEMBER 3, 2013

Learning to communicate well and to influence other people are essential skills in business. The Big Four are: The Chief Executive Officer: your inner Dreamer. The Chief Financial Officer: your inner Thinker. The Chief Operating Officer: your inner Warrior. Negotiating with yourself?

Chief Financial Officer 8

Chief Financial Officer Chief Operating Officer Chief Executive Officer Learning-by-Doing 8