HR Digest

AUGUST 1, 2019

Lee Jourdan: One thing we’re doing, and it’s a bit subtle, is that we’re disaggregating the data we provide in our Corporate Responsibility report, so we can gauge how we’re progressing. How do you measure the value these programs bring to the company? We plan to expand our pay equity review outside the U.S. Leland (Lee) T.

Diversity 107

Diversity Succession Disaggregation Self-aware 107

Harvard Business Review

MAY 5, 2016

Unsurprisingly, the group’s targeted segmentation and disaggregation efforts ended up dramatically improving response and resolution times for typical customers. Commitment to efficient value creation invariably inspires more thoughtful investment in the quality — not quantity — of staff. But are they profitable?

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

AUGUST 19, 2011

They should be calling for AOL to double down — not by increasing Patch's $150M+ yearly cash burn , but by increasing commitment. The startup is trying to build a platform that could replace a disaggregated network of local news sources. Patch has the potential to be a truly disruptive business. Consider the market.

Disaggregation 9

Disaggregation Advertising Business Model Engineering 9