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A Closed-Loop Strategy Execution System

Six Disciplines

In their 2008 book "The Execution Premium: Linking Strategy to Operations for Competitive Advantage" (Harvard Business School Press), Harvard professors Dr. Robert S. Kaplan and Dr. David P. Plan Operations: improve key processes; develop sales plan; plan resource capacity; prepare budgets. Discipline III.

System 98
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A Closed-Loop Strategy Execution System

Six Disciplines

In their 2008 book "The Execution Premium: Linking Strategy to Operations for Competitive Advantage" (Harvard Business School Press), Harvard professors Dr. Robert S. Kaplan and Dr. David P. Plan Operations: improve key processes; develop sales plan; plan resource capacity; prepare budgets. Discipline III.

System 85
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Performance Measurement

Strategy Driven

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. Kaplan and Norton point out that customer satisfaction, internal business processes, learning, and revenue growth are important drivers of long-term performance.

ROIC 62
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Making Sense of Our Very Competitive, Super Monopolistic Economy

Harvard Business Review

A company has an innovative idea, which for a while provides competitive advantage. As Zingales’s University of Chicago colleague Steven Kaplan wrote in a separate paper , Facebook and its fellow tech giants “used market forces to their advantage, are profitable as a result, and certainly now enjoy some market power.