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“Competitive Intelligence” Shouldn’t Just Be About Your Competitors

Harvard Business Review

For the next year, Jessica Eliasi, then the director of Competitive Intelligence at Mars Chocolate, travelled the world running “competitive simulation” games with local market teams from Russia to Mexico to Turkey to England. These cause more damage to the discipline than if management was simply ignorant.

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What to Say and Do When Your Employee Has Another Job Offer

Harvard Business Review

” No manager wants to hear that someone on their team has another job offer in hand. “Whether or not the employee ends up taking the other offer, this is a rich opportunity,” says Dick Grote performance management consultant and author of the HBR Tools on Goal Setting and Performance Reviews. Should you counteroffer?