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Building a Culture of Accountability

The Center For Leadership Studies

Consider this (simplified) example: Executive Assistant Ryan is responsible for compiling results for his organization’s monthly sales reports for VP of Sales Emily. Many organizations use a “RACI” for this. While Ryan must complete the task, he is certainly not accountable for the results.

RACI 52
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Organizational Performance Measures Best Practice 25 – Performance Metrics Inventory Database

Strategy Driven

Ensuring these numerous metrics remain well aligned, their output quality and relationship integrity preserved, and their meaning well understood while continuing to be of value to executives, managers, and employees necessitates a method of inventorying the measures themselves and their underlying construction characteristics.

Metrics 58
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Organizational Performance Measures Best Practice 27 – Performance Measures and Thresholds Aligned with Regulatory Standards

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.

RACI 60
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Organizational Performance Measures – Time Matters

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.

KPI 58
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Manage The Challenges of Working In a Matrix

Jesse Lyn Stoner Blog

Create a RACI chart. C=consult to the project because they have needed information or expertise but do not make decisions or do the work. Create a decision-making model that identifies who will make which kinds of decisions (similar to the RACI chart – in fact this will be easier to do if you have created a RACI chart).

RACI 208
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Why Decisions Get Second-Guessed, and What to Do About It

Harvard Business Review

” Upon hearing about the decision, someone balks, claiming they weren’t consulted. We’re not suggesting you include everybody, but typically the more people you consult the stronger their support will be, even if things don’t go in their favor. Reason 1: “You didn’t ask me!”

RACI 8
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Organizational Performance Measures Best Practice 30 – Balancing Performance Measures

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.

KPI 51