Terry Starbucker

NOVEMBER 10, 2013

The goal of the series is to bring you valuable and actionable insights that can help you on your personal leadership journey, from my more human perspective (What’s being more human all about? Start here ). In Search of Excellence - by Tom Peters & Robert H. Out of the Crisis - by W.Edwards Deming.

Drucker 320

Drucker Ries Waterman Collins 320

The Practical Leader

MAY 16, 2012

based consultancy, adds: “create a great employee experience so those employees can deliver a great customer experience. ” In the article, leadership author and consultant Robert Kelley explains the phenomenon this way: “Service providers treat customers similar to the way they as employees are treated by management.

Waterman 58

Waterman Consultative Learning-by-Doing Retail 58

Tim Milburn

OCTOBER 2, 2013

Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change. Dilenschneider is the founder and Chairman of The Dilenschneider Group, a global public relations and communications consulting firm head­quartered in New York City. ” ACCOUNTABILITY. Author Bio: Robert L.

Waterman 140

Waterman Automotive Learning-by-Doing Industry 140

Eric Jacobson

SEPTEMBER 18, 2013

Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change. Dilenschneider is the founder and Chairman of The Dilenschneider Group, a global public relations and communications consulting firm head­quartered in New York City. Author Bio Robert L.

Waterman 56

Waterman Follow-up Automotive Learning-by-Doing 56

Harvard Business Review

APRIL 21, 2015

Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). Dropping the term “culture” from the lexicon of organizational and corporate consulting and research would be a good step in that direction.

Waterman 8

Waterman Company Definition Influence 8

Harvard Business Review

MARCH 24, 2011

As anyone with the slightest interest in the consulting business knows by now, the SEC has brought civil charges against Rajat Gupta in the Galleon insider-trading case. Indeed, his lawyer says the ex-consultant lost millions on an investment with Raj Rajaratnam, the central figure in the case.) from 1994 to 2003. billion to $3.4

McKinsey 13

McKinsey Consultative Waterman Intellectual Capital 13