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What’s the Endgame for Social Media?

Harvard Business Review

To tap into social business’ greater value, it will take more than launching a few corporate accounts on Facebook, LinkedIn, and Twitter (represented by the 42% above). Then came the next wave, external social business, rooted in customer service, corporate marketing, and communications. Marketing Social media'

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Corporations Weren’t Designed to Run on Code

Harvard Business Review

The economy we’re operating in today may have been built to serve corporations, but not many corporations are doing well in the digital environment. Neither digital technology nor the corporation itself is necessarily to blame for the current predicament.

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Six Strategy Insights RIM's New CEO Can Use

Harvard Business Review

Part of the problem is that the industry is still moving at warp speed, and the company has dwindling resources to deploy against innumerable innovation challenges. RIM could opt to double down on the corporate market, broadening its business from device maker into fields such as mobile security services and bandwidth management.