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7 Steps to Problem Solving

Skip Prichard

Technology change is speeding business up and providing an edge for disruptive innovators. Your problem is to bridge the gap which exists between where you are now and the goal you intend to reach.” As a consequence of accelerating change, the old model of managerial skill development and application is no longer effective.

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How P&G and American Express Are Approaching AI

Harvard Business Review

Ash Gupta is President of Global Credit Risk and Information Management at American Express, and Guy Peri is Chief Data Officer and Vice President of Information Technology at P&G. Their fundamentally sound innovation practices provide a foundation for evolution. Augmentation, not automation.

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Predictive Medicine Depends on Analytics

Harvard Business Review

Think of the colleges that are increasingly able to identify students at risk of dropping out and intervene before they do. Or lenders’ enhanced abilities to gauge credit risk. When predefined treatment goals are attained, both parties contractually benefit. But this shift shouldn’t just be about capabilities.