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For Successful Collaboration, Think Outside the Box

Harvard Business Review

He explained that his organization was highly functionalized with separate units for sales, trading, investing, portfolio management, credit, risk, and operations; some of which reported to him and some to the corporate center. She and her customers were basically told to get used to the delays.

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How P&G and American Express Are Approaching AI

Harvard Business Review

Ash Gupta is President of Global Credit Risk and Information Management at American Express, and Guy Peri is Chief Data Officer and Vice President of Information Technology at P&G. Both are addressing cognitive applications that benefit customers and bring operational business value to their own organizations.

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Predictive Medicine Depends on Analytics

Harvard Business Review

Think of the colleges that are increasingly able to identify students at risk of dropping out and intervene before they do. Or lenders’ enhanced abilities to gauge credit risk. When predefined treatment goals are attained, both parties contractually benefit. But this shift shouldn’t just be about capabilities.