Harvard Business Review

APRIL 26, 2017

The marketing, underwriting, and servicing of SME loans have largely taken a backseat. Recent analysis by Bain and SAP found that only 7% of bank credit products could be handled digitally from end to end. And our analysis suggests there are strategies that they can use to compete successfully online.

Banking 11

Banking Stage-Gate Credit Scoring Competitive Advantage 11

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. Use risk data as an avenue for innovation. Take a customer–life cycle approach.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

FEBRUARY 19, 2018

The regulations will also, no doubt, inform data protection laws and corporate trust-building strategies elsewhere. While market surveys have been the traditional means of gauging trust, decision-makers must also consider a “trust paradox”: what users say is at odds with what they do online.

Survey 9

Survey Environment Technology Comparison 9

Harvard Business Review

MAY 17, 2017

Leapfrogging — using the lack of existing infrastructure as an opportunity to adopt the most advanced methods — has been a highly effective strategy for developing nations over the last few decades. This helps to prove their identity, cutting down on fraud and creating market efficiencies.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

NOVEMBER 6, 2018

While it’s tempting to group China and India together as a block of emerging digital markets, they offer several important distinctions, especially for international entities and countries looking to invest. It is also the world’s largest market for e-commerce.

Airlines 10

Airlines Technology Objective Policies 10