Strategy Driven

JULY 6, 2015

I started in the insurance business in 1993 as a fresh graduate from East Carolina with a finance degree. Little did I know that 20 years later some of the people that I met then would be my best friends and longest term clients. How to hire, fire, train, and market business. If you don't like it, I'll pay for your membership.”.

Insurance 50

Insurance Committee Customer Loyalty Competitive Advantage 50

Harvard Business Review

MAY 29, 2012

telling a manager to maximize current profits, market share, future growth profits, and anything else one pleases will leave that manager with no way to make a reasoned decision. Some want to hold their shares for only a short time and care only about tomorrow's stock price. In effect it leaves the manager with no objective.".

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

APRIL 17, 2013

The common thread is that today''s model of capitalism overemphasizes short-term financial data and neglects information that gets at the true sources of sustainable value creation — things like innovation, brand equity, customer loyalty, and key stakeholder relationships.

Report 8

Report Short-term Press Release Compliance 8