Remove Customer Loyalty Remove Finance Remove Skills Remove Technology
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Building Your Brand “Buddy the Elf” Style – Part 1 :: Women on.

Women on Business

In the movie, Buddy failed dismally to keep up with the production of Etch-a-Sketch toys against the skill and speed of the other elves in the workshop. What is your company most skilled in providing your customers? Building Customer Loyalty Building customer loyalty by being loyal to them.

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When to Restructure | N2Growth Blog

N2Growth Blog

It is my experience that they either lack the personal skill sets, or haven’t built the right executive team to lead change, they just don’t recognize the need for change, or they just don’t care. So why is it that so many CEOs shirk their responsibility, stick their heads in the sand, and avoid making necessary changes?

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Make Your Company Customer-Centric – and Increase Profitability by a Whopping 75 Percent

Strategy Driven

Technology has provided us with unprecedented advances, information, knowledge, instant access and entertainment. But it has also led to a dramatic decline in our people skills. In the business world, focusing strictly on a digital experience will eliminate customer loyalty and emotional connection to a brand.

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How to Make Sustainability Every Employee’s Responsibility

Harvard Business Review

For example, at financial services company ING, an issue deemed “material” to their view of sustainability related to financing a variety of “sustainable transitions” in industries such clean technology, real estate and others. billion, prompting them to revisit the goal.

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The Rebirth of the CMO

Harvard Business Review

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. To hit P&L targets, for instance, the CMO at one technology company focused on shortening the sales cycle.

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