Skip Prichard

JUNE 28, 2019

Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. Good execution requires a “Sharp focus and commitment to a few clearly identified goals.” Fixing a car is complicated; disrupting the automotive industry is complex.

Sull 70

Sull How To Insourcing Sharpe 70

Harvard Business Review

JULY 15, 2013

GE''s " insourcing " of appliance manufacturing to the U.S. You may recall that NUMMI was a joint venture of Toyota and GM, where Toyota took over one of GM''s worst plants and turned it around with a new management system — using many of the same people and the same unions. GE''s insourcing is actually quite similar.

Insourcing 8

Insourcing Operations Offshoring Engineering 8

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. Do you really want to financially incentivize your executives to make hiring decisions that place a greater value upon diversity mandates than qualifications?

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

JUNE 5, 2018

As uncertainty is increasing and competition is becoming more fierce, executives need to have a broader understanding of competition itself in order to sustain an edge. Executives who consider and discuss all four types of competition will uncover important insights, and such an analysis can help move your strategy forward.

Stress 9

Stress Insourcing Retail Uncertainty 9

Harvard Business Review

JUNE 3, 2015

The new approach was very successful, and Zappos scaled it by insourcing operations to increase efficiency and by expanding the product line to handbags, eyewear, and other clothing, to benefit from economies of scope. Today, still under the marvelous management of Tony Hsieh, Zappos sales are well over $2 billion. And it worked.

Apparel 8

Apparel Strategy Insourcing Efficiency 8