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Managing With a Conscience

Leading Blog

Frank Sonnenberg makes the case in Managing with a Conscience , that the only sustainable way to succeed is the right way—not cutting corners—emphasizing the intangibles like trust, creativity, focus, speed, flexibility, relationships, loyalty, and employee commitment. Management should announce an open-door policy.

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What Younger Workers Can Learn from Older Workers, and Vice Versa

Harvard Business Review

What we asked people was, at this point in their lives, are they actively building, maintaining, or depleting their tangible and intangible assets? Actively building both tangible and intangible assets is crucial to creating a long and productive working life. What the Old Can Learn from the Young.

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Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business Review

Small startup firms are already developing proprietary technologies — such as machine vision, deep learning, and other innovations —– that could help large investors evaluate opportunities and risks with far greater accuracy and efficiency than was previously possible. But right now that’s not happening.

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What’s Driving Superstar Companies, Industries, and Cities

Harvard Business Review

These “superstar” sectors include financial services such as banking, insurance, and asset management, professional services, internet and software, real estate, and pharmaceuticals and medical products. Often when superstar cities fall, they tend to be advanced economy cities, replaced by a developing economy city.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

Through our research on network-centric businesses and our experience advising hundreds of companies we have developed a framework for understanding customer affinity. Example: Carol owns a small business and needs a customer relationship management (CRM) platform. It starts by understanding customers’ affinity with the brands.

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How Software Is Helping Big Companies Dominate

Harvard Business Review

Even outside of the tech sector, the employment of more software developers is associated with a greater increase in industry concentration, and this relationship appears to be causal. That’s not how Vox Media does it. Vox is a digital publishing company known, in part, for its proprietary content management system.