Lead Change Blog

AUGUST 15, 2019

The study also found that 26% of new hires fail because they can’t accept feedback, 23% because they’re unable to understand and manage emotions, 17% because they lack the necessary motivation to excel, 15% because they have the wrong temperament for the job, and only 11% because they lack the necessary technical skills. Valley of Despair.

Tips 192

Tips Span of Control Learning-by-Doing Uncertainty 192

Harvard Business Review

APRIL 1, 2014

A healthcare industry sales executive recently told us that as part of a continued effort to cut costs, her company had reduced the number of first-line sales managers from 66 down to 30 over a period of several years. The average span of control for U.S. Managers may micromanage their people. People management.

Span of Control 8

Span of Control Company Merchandising Management 8

Harvard Business Review

JUNE 2, 2014

You have front-line employees who create what you sell or who deal directly with customers: software developers, sales reps, call-center staffers, and so on. Not long ago my colleagues and I studied the cost of adding a manager or executive, and we found a kind of multiplier effect (see the graphic below). It’s the same in a company.

Cost 10

Cost Span of Control Management Bureaucracy 10

Harvard Business Review

OCTOBER 23, 2012

Delayering or expanding management roles? The CEO of a fast-growing technology services firm realized that the company was becoming increasingly siloed and unable to develop broad-based solutions for customers — a problem that would eventually constrain their growth.

Span of Control 15

Span of Control CEO Goal Incentives 15

Harvard Business Review

DECEMBER 23, 2016

Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization. HR systems emphasize long-term relationships and high performance, with big investments in selection and development, amortized over a long career. Create one integrated workforce strategy.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

MAY 28, 2013

Over the past several years we have heard hundreds of managers talk about the negative impact of complexity on both productivity and workplace morale. In fact, the Catch-22 of complexity is that most managers don''t feel that they have the time to focus on it: Having the problem precludes the ability to solve it.

Organization 9

Organization Strategy Span of Control Morale 9

Harvard Business Review

SEPTEMBER 25, 2012

Although it may be counter-intuitive, one of the most powerful changes you can make in your organization is to increase spans of control — a simple shift that can liberate employees, streamline the hierarchy, simplify processes, and reduce costs. In short, today the manager's job is more about leadership than control.

Report 15

Report Span of Control Welch Cost 15