Skip Prichard

JUNE 1, 2020

Technology has connected more people in more places at more times than ever before. Empathy is a core component of emotional intelligence. If you’re operating as a know-it-all, you have an underlying belief that that any new stuff really isn’t of much value. It will never be outsourced to a robot or an algorithm.

Leadership 106

Leadership Open-book Learning-by-Doing Quality 106

Harvard Business Review

OCTOBER 30, 2012

When it comes to operational improvement, organizations today are light years ahead of where they were two decades ago, but there's no time to celebrate yesterday's wins. But organizations continue to use information technology to r edesign work across organizational and global boundaries. I see three big opportunities: 1.

Process 15

Process Strategy Offshoring Information Technology 15

Harvard Business Review

NOVEMBER 30, 2010

In a world of virtual value chains and multi-part outsourcing, how do we bring good judgment to bear? In a world of virtual value chains and multi-part outsourcing, how do we bring good judgment to bear? His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14