Remove Finance Remove Leadership Remove Quality Remove Ryan
article thumbnail

Quick and Nimble: A Leadership Companion

Leading Blog

Adam Bryant has put together a great leadership companion with Quick and Nimble. There’s great advice on a wide range of leadership issues from Why Culture Matters to Alone at the Top. Ryan Smith, CEO of Qualtrics) Rules of the Road : “Ideas can come from anywhere. There are no titles around an idea.

article thumbnail

CMI Highlights

Chartered Management Institute

3 May Dear all, On a recent episode of the FT ’s Working It podcast, Ann Francke discussed how to turn around a toxic workplace culture and the importance of holding senior leadership to account. Here are CMI's highlights from 2022 and 2021. You can listen back here.) You can learn more in FE News. Enjoy the rest of your week.

Policies 121
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don’t Neglect Your Customers During a Merger

Harvard Business Review

HBR Staff/Chris Ryan/Getty Images. Maintaining quality customer experience, we found, requires a mix of expert individuals and operational processes. But if leadership allows itself to get distracted, the base business can quickly suffer. It’s easy to get caught up in the logistics of trying to integrate two organizations.

article thumbnail

Uber Is Finally Realizing HR Isn’t Just for Recruiting

Harvard Business Review

But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties. As Pete Ramstad and I note in Beyond HR , leaders often have far better developed frameworks for the value proposition of the finance function than for HR.

article thumbnail

The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

One of the team’s central findings is that TDABC cannot be delegated to the finance function. Each Mayo Clinic value-improvement project must: gain senior leadership support, including an approved charter. Gain senior leadership support. select a project team with the right skill sets. test process-improvement suggestions.

Mayo 8