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Authenticity at work boosts team performance

Chartered Management Institute

Renowned psychologists such as Maslow and Rogers even consider it a basic human need. Surveying over 300 staff within a large charity delivering mental health care, I found that authenticity is a crucial factor in improving perceptions of team performance and psychological wellbeing.

Team 52
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Come Join our Urban Engagement Book Club, Presenting Books in the Social Justice Arena – Here’s the Line -up for 2015

First Friday Book Synopsis

Do you read enough in the human need category? People need food to eat, health care for their bodies, effective and inclusive educational […]. It boils down to this. Randy''s blog entries'

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The 30 Things Customers Really Value

Harvard Business Review

While what constitutes “value” can be nuanced and vary from person to person, my colleagues and I have identified 30 universal building blocks of value that meet fundamental human needs. These are basic attributes of a product or service that address four kinds of needs: function, emotion, life changes, and social impact.

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Even Life-Saving Innovations Don’t Sell Themselves

Harvard Business Review

Today, more than 18 million people, both health care professionals and laypeople, are trained in CPR each year. And human-centered design firms, like IDEO.org, can help nonprofits understand the attitudes and desires of their beneficiaries and redesign their programs to satisfy those desires.

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Algorithms Won’t Replace Managers, But Will Change Everything About What They Do

Harvard Business Review

Freestyle chess — where human and computer teams play together, and outperform either on their own – is the example throughout the book. The one skill the human needs when playing freestyle is how to ask the program good questions. What skills does the freestyle chess master have that the grandmaster doesn’t?