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“I’m Not Listening!: The Best Way to Get Your Team to Hear Your Feedback

Let's Grow Leaders

“John” and I had spent the better part of the hour talking about what her direct report, “Janis,” needed to be a more effective manager. Bless her heart, Janis had a hard time accepting feedback. “Oh, well, what feedback have you received about your management style? At least not yet.

Janis 180
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How to Avoid Groupthink and Let Your Employees Truly Shine

HR Digest

If you’ve ever agreed to a decision at work even when you believe it to be the worst move your company could make, you need to learn how to avoid groupthink. Psychology Today suggests that the term was first defined by Yale psychologist Irving Janis in a 1971 issue of the magazine. Image credit – Freepik What is Groupthink?

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How John F. Kennedy Changed Decision Making for Us All

Harvard Business Review

It’s all part of a plan for President Kennedy to make the most critical decision in his life—how to respond in the Cuban Missile Crisis. For that, he leaves a huge legacy in management. How often do we see leaders learn from their mistakes this profoundly? Crisis management Decision making Government'

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How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business Review

Janis Christie/Getty Images. The problem is two-fold: first, hospital administrators and managers struggle to effectively implement these tools. To fix this, in 2012 hospital administrators and managers implemented TeamSTEPPS , a commonly used set of evidence-based strategies and tools (e.g., Adopting a more systematic process.