Harvard Business Review

NOVEMBER 15, 2017

8, to invest in small firms to test out new technologies – such as advanced data analytics or new ways to deliver products – before bringing them in-house. By incorporating these disruptors into its own operations, a retailer can more easily pose challenging questions and embrace change more quickly.

Retail 9

Retail Chief Executive Officer Supply Chain Operations 9

Harvard Business Review

SEPTEMBER 3, 2015

Executives have a choice in how they run their operations. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. Second, they are better at adapting to changes in customer demand, technology, and regulation.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. Audit software and human monitors were soon installed to assure compliance. Data scientists here facilitate.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

AUGUST 6, 2014

By mid-2004, however, the operation was mired in conflict over control and differences in management style. Zhou reportedly felt that the original Yahoos were overpaid and lazy, whereas the Yahoo team felt bullied and believed Zhou wasn’t focused on the Yahoo operations. Not surprisingly, this didn’t sit well with the local team.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

In the CEO Afterlife

NOVEMBER 4, 2012

Time moved on, and during the nineties technology overran, and transformed the creative industry like it did most others. Our technology whizzes along at the velocity of a speeding electron, and our poor overtaxed neurons struggle to keep up. Economically I probably helped shift some merchandise. But here’s the thing.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Harvard Business Review

JUNE 26, 2017

If your culture and your brand are driven by the same purpose and values and if you weave them together into a single guiding force for your company, you will win the competitive battle for customers and employees, future-proof your business from failures and downturns, and produce an organization that operates with integrity and authenticity.

Brand 8

Brand Company Operations Merchandising 8