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Scream Time? Are You Managing, or Managed By, E-mail?

The Practical Leader

Constant e-mails and phone calls bring a sense of urgency and importance that’s tough to resist, not to mention the thrill of instant accomplishment. It’s an efficient information management tool. Managers confusing the two is why most organizations are drowning in information while thirsting for communication.

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StrategyDriven Podcast Special Edition 63 – An Interview with Victoria Grady, author of The Pivot Point

Strategy Driven

Special Edition 63 – An Interview with Victoria Grady, author of The Pivot Point explores the psychology behind employees resistance to change and the actions leaders can take to more effectively move their organization to a state of high, post-change productivity. Additional Information. Click here to access this video.

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The Problem With Information

Strategy Driven

Information, when used to influence or sell, advise or share, has cost us untold loss in business and relationships. It actually causes resistance. Information Causes Resistance. We’re actually creating resistance, losing business, destroying relationships, and impeding change. But is this true? And we’re wrong.

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The Enemies of Data Security: Convenience and Collaboration

Harvard Business Review

In such cultures, employees often have tacit, if not explicit, approval to deploy the most expedient information management solution to the exclusion of more secure but less convenient alternatives. That said, organizations with collaborative cultures are also prone to high-risk information management practices.

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Using Data to Strengthen Your Connections to Customers

Harvard Business Review

Companies must continually review customer data reports with managers on the front lines to be sure that they are restricted to those that provide actionable insights. They must resist the temptation to get more and more reports out of the system just because they can. An effective report is one that leads to measurable benefits.

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